Privacy Policy

🔒 Privacy Policy – Velvet Heart Gifts

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.velvetheartgifts.com (the “Site”).

📋 Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, such as:

  • Web browser type

  • IP address

  • Time zone

  • Installed cookies

As you browse, we also collect:

  • Pages/products viewed

  • Referral websites or search terms

  • Interactions with the Site

This is referred to as “Device Information.”

Additionally, when you make or attempt to make a purchase, we collect:

  • Name

  • Billing and shipping addresses

  • Payment details (including credit card info)

  • Email and phone number

This is referred to as “Order Information.”

Together, these are called “Personal Information.”

🛠 How We Use Your Personal Information

We use Order Information to:

  • Fulfill and ship your orders

  • Process payments

  • Send invoices and confirmations

  • Communicate with you

  • Detect fraud or suspicious activity

  • Provide personalized offers or updates (based on your preferences)

We use Device Information to:

  • Improve website performance and marketing

  • Analyze customer behavior

  • Screen for risk and fraud (IP address, for example)

📤 Sharing Your Information

We share your Personal Information with trusted third parties to help operate our store:

You can opt-out of Google Analytics here.

We may also share information to comply with legal obligations or defend our rights.

📢 Behavioral Advertising

We may use your Personal Information to deliver targeted ads that match your interests.
You can opt-out here:

🚫 Do Not Track

Please note: we do not change data collection behavior if a “Do Not Track” signal is received from your browser.

🗄 Data Retention

We retain your Order Information for our records unless and until you request deletion.
You may contact us at support@velvetheartgifts.com to request access, correction, or deletion of your data.

🔄 Policy Changes

We may update this Privacy Policy occasionally to reflect changes in operations or legal requirements.
All changes will be posted on this page.